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Community Services

CHC32015 Certificate III in Community Services

Students interested in launching a career in the rapidly growing community services industry can learn in an online setting to learn alongside other commitments.

 

Community Services Enquiry

Just call (08) 9376 2800 or fill in your details below to speak with our friendly team about your Training needs. We will get back to you very soon!

Interested in a career in Community Services?

If you are passionate about delivering services that will help improve an individual’s quality of life and you are able to think on your feet, managing multifaceted work tasks within a high paced environment, then this qualification could kick start your career.

You will be provided with the necessary skills and knowledge enabling you to deliver a high quality of care within a modern, ever-changing care environment.

Some of the areas of focus include self-care and self- reflection techniques that enable learners to improve their own quality of living, whereby improving the lives of those who will be eventually be paying for their future services, the use of effective communication techniques and following safe work practices and working with aged care, youth, disability and mental health (depending on elective selections).

Don’t wait, don’t hesitate, enroll now and secure your
future in the community services sector.

Course Summary & Student Information

Upon completion of this qualification, students are qualified to work in both the aged care and disability sectors.

 

Course Code

CHC32015

Qualification
Certificate III in Community Services

Nationally Recognised?

Yes

Duration

The enrolment period is 12 months where students can work at their own pace.

Time

Student can start at any time.

Delivery

This course is delivered through blended online, face to face workshops and work placement.

Units of Competency

Unit Code Unit Title
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment

Ageing, Advocacy and Mental Health Elective Selection

Unit Code Unit Title
CHCAGE001 Facilitate the empowerment of older people
CHCAGEE05 Provide suppot to people living with dementia
CHCCCS011 Meet personal support needs
CHCADV001 Facilitate the interests and rights of clients
CHCMHS001 Work with people with mental health issues
CHCMHS007 Work effectively in trauma informed care
CHCLEG001 Work legally and ethically

OR

Youth, Mental Health and First Aid Elective Selection

Unit Code Unit Title
CHCYTH001 Engage respectfully with young people
CHCCOM001 Provide first point of contact
HLTAID003 Provide first aid
CHCADV001 Facilitate the interests and rights of clients
CHCMHS001 Work with people with mental health issues
CHCMHS007 Work effectively in trauma informed care
CHCLEG001 Work legally and ethically

 

 

What support will you receive?

 

Prior to enrolment;

All learners complete an online learner needs assessment, this allows us to identify your individual needs.

During the course;

You will receive regular calls from your trainer & assessor. Additionally, after completing the theory online, you will be expected to come and participate in 2-4 workshops of 1-2 days to put theory into practice prior to your industry experience. The RTO will also provide you with placement support.

During work experience;

Once you have completed all the theory and practical workshops you will undertake 80-160 hours of industry experience (depending on your unit selection). During work experience, your trainer will visit on a minimum of three occasions to observe you putting your skills into action. This is recorded through your industry placement logbook.

 

Additional Information

 

“Please note during the COVID-19 Pandemic, Skill Hire has adjusted training and assessment to abide by the ongoing government requirements for social distancing. As such, many face to face classes have been adjusted to online zoom classes, along with one on one zoom support, phone support and limited face to face practical training sessions. For more information, please speak with a Skill Hire representative.”

How to Enrol

While the enrolment process can vary from student to student, accredited courses require the following to be completed or provided at time of enrolment: Skill Hire registration form, Language Literacy and Numeracy assessment, USI information and fees and charges agreed upon.

Entry Requirements

There are no entry requirements for this qualification, however you will be expected to be able to; access the online learning portal via an internet connection, access a customer service environment, access Microsoft Office, understand and communicate the English language and complete a pre-commencement assessment.

Recognition of Prior Learning

A Recognition of Prior Learning (RPL) Assessment tests your formal and in-formal learning to determine the extent to which you have achieved required learning outcomes, competency outcomes, or standards, for entry to this qualification. An RPL is available to all students by consulting our administrative staff.

Payment Options

While each student is different, some of our popular payment options include payment plans, direct debit payments, employer invoicing options and payment in full prior to commencement. In circumstances of financial hardship, at the discretion of Skill Hire, our RTO may completely waive fees for eligible candidates.

Other popular apprenticeships at Skill Hire:

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  • Wall & Ceiling Fixer Apprenticeships

Volunteer Firefighter Relief Program

For candidates wanting to apply for the salary relief program, please fill out the following fields and your application will be processed by the Human Resources department.


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