TLI30319 Certificate III Supply Chain Operations


This course offers a great introduction to learning the skills you will need to work in one of Australia’s fastest growing and fast paced industries – warehousing, transport and logistics.

Course overview

Delivered via a traineeship, you will have the opportunity to learn a wide range of hands-on and practical skills that will qualify you to work in several different supply chain roles.

A traineeship is a learning pathway that combines paid on the job experience, together with achieving a qualification.

Trainees take away a range of practical skills, like how to handle customer complaints, work, health and safety methods and procedures, first aid, how to organise stock control, forklift training and more.

After completing the course, trainees can look to work in supply chain operations like logistics or warehouse operator or supply chain administrator.

Duration and commitment

This course is delivered via a traineeship, designed to be completed over a 12 to 18 month period. Training will be scheduled monthly for this qualification which will be coordinated when you enrol. You may complete this course in less than 12 months depending on your ability to complete training and assessments in each unit of competency. The qualification contains 14 units of competency. Units will be released on a monthly basis, or monthly, when the previous unit is completed. Each unit of competency has a theoretical and practical component, and after training, an assessment will apply. Trainees are required to participate and commit to attending each training session to successfully complete the qualification.

Study mode

All training and assessment is conducted either via face to face, online sessions, or as a combined approach consisting of the two delivery modes. Where appropriate, you may be invited into our training facilities to complete components of training or assessment that cannot be obtained in the workplace or online. Additional individual sessions can be made available and scheduled through the trainer as required.

Entry requirements

Potential trainees must be working with an employer that supports their training and in an active traineeship. If you are working in this industry with an employer that can support your training needs, please discuss with your employer and contact a local Australian Support Network provider to discuss eligibility and sign up into a traineeship pathway. For all trainees undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To set up your USI, visit the Australian Government website

Learner resources

All learning resources and materials required for training will be supplied by Skill Hire for use during the program. All trainees must have access to a computer/laptop and internet access and to be working in a workplace that can support their training needs.

Course fees

Fees apply, please enquire about our indicative fees. Note these are subject to change as the new qualification units are released.

Study pathways

After completing TLI30319 Certificate III Supply Chain Operations, you might consider several upskilling courses from Skill Hire’s specialist high risk training organisation – Nara Training and Assessing. Visit for more information. Learners can continue to develop their logistics and warehousing skills by considering further study TLI40619 Certificate IV in warehousing operations or TLI40319 Certificate IV in Logistics.

Recommended course structure

CORE UNITS TLID1001 – Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) ELECTIVE UNITS (Warehousing operation) TLIX0013X Maintain stock control and receivals TLIA0004 Complete receival and despatch documents TLIA0010 Identify goods and store to specifications TLIA0015 Organise receival and despatch operations REMAINING ELECTIVES BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities TLIE2007 Use communication systems TLIE3002 Estimate / calculate mass, area and quantity dimensions TLIG3002 Lead a team or group TLIA0008 Coordinate stocktakes TLIA0016 Organise warehouse records operations TLID2004 Load and unload goods / cargo Note: one of the above general elective units may be swapped for TLILIC0003 – Licence to operate a forklift truck. Trainees need to be 18 years old to undertake this unit of competency.


More information or to enrol

To learn more about this course or other training options that may suit you or to enrol, call (08) 9376 2800 or email

If you don’t currently have an employer who can support a traineeship for you, Skill Hire can help. We offer recruitment services and, as a Group Training Organisation (GTO), can directly take on apprentices and trainees. You can forward your resume to or look out for vacant jobs via Seek.

This course is partially funded under traineeship program through the Department of Training and Workforce Development.

RTO Code 0361