BSB20120

Certificate II in Workplace Skills

Are you just entering the workforce? Want to learn how to conduct yourself in an office? Certificate II in Workplace Skills prepares you for a variety of entry-level service roles in business.

Course Overview

This course teaches you how to write complex documents and use workplace technologies. You will also work on your interpersonal skills, including communication strategies and maintaining work relationships. Certificate II in Workplace Skills is a traineeship that combines course training with on-the-job learning.

Duration

Study Mode

Entry Requirements

Learner Resources

Course Fees

Study Pathways

Course Structure

Duration and commitment

Certificate II in Workplace Skills is 12 to 18 months in duration. You can finish the course in less than 18 months depending on your commitment to the training.

Study mode

This is an online course with scheduled online or face-to-face sessions. Individual appointments will be scheduled. You may be invited into our training facilities to complete training or assessments.

Entry requirements

You must be working with an employer that supports an active traineeship. Apply for this course directly through Skill Hire. You’ll need a Unique Student Identifier (USI). To set up your USI,
visit www.usi.gov.au.

Learner resources

You will need access to a computer, internet, Microsoft Office or similar, e.g. Google docs. All other learning resources will be supplied by Skill Hire during the program.

Course fees

Course fees apply. Please view our *Indicative Fees at skillhire.com.au. *Subject to change.

Study pathways

You can further your studies with BSB30120 Certificate III Business or BSB40120 Certificate IV Business.

Recommended course structure

Module 1 – Working in the team
BSBTWK201 Work effectively with others
BSBOPS201 Work effectively in business environments
BSBCMM211 Apply communication skills

Module 2 – Using Technology
BSBTEC201 Use business software applications
Module 3 – Self-development
BSBPEF101 Plan and prepare for work readiness
BSBPEF202 Plan and apply time management
BSBCRT201 Develop and apply thinking and problem-solving skills

Module 4 – Sustainability and WHS/OHS
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others

Course Enquiry

To enquire about enrolment, apprenticeships or traineeships, or customised training solutions for your business or school – get in touch below.

RTO Code 0361

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Kirsten B2B Skill Hire Client

Skill Hire really helped me to see that I can accomplish something if I set my mind to it and I completed my course 2 months prior to the completion date. Cheers guys!

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Muhammad B2B Skill Hire Client

Skill Hire are helpful and professional. Nicola was attentive to all my needs. Their timesheets systems were a breeze and always update us with messages. Thanks Skill Hire

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Steven Employability Skills Student

I just wanted to thank Skill Hire's EST Trainers. Nathan is the absolute best trainer I’ve ever had privilege to meet by a WIDE margin and I appreciate everything done for all of us. I’m ecstatic about the internship opportunity.

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Greg Labour Hire Client

Not only did Skill Hire respond quickly to our urgent need, your team took the time to understand our organization and our needs. The people sent to help out were outstanding and their ability to rapidly adapt to our workplace eased our burden during what was a very challenging few months.

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Penny Parent

My son has thoroughly enjoyed the Construction Pathways course. He spent the last 18 months being home schooled and not socializing with anyone so to see him eager to get up and leave the house every day still blows my mind. Simon, thank you for your understanding and taking extra care with my son.

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James School Manager

I wanted to say a big thank you to Skill Hire and the team, especially Wayne for such an amazing experience for our students. All of our students were thoroughly engaged with the course and learned many valuable skills.